Terms of Use

Terms of Service

Thank you for shopping online and please note the following:

1. Once your order is placed, it cannot be cancelled. Priority processing is part of your order today and once your order is placed, it is being processed for shipping and on-time delivery.
2. Once online order is confirmed, you may not add item or combine the delivery with any other purchases made from store or online.
3. Delivery Arrangement
   1. If you select Delivery Service, goods will be delivered within 3-5 working days (except Hong Kong Outlying Islands) from the order date, final delivery date is subjected to actual situation.
   2. All deliveries shall be completed within 30 days from the order date. If the delivery cannot be arranged within the said period, delivery service will be cancelled and goods must be picking up at our showroom instead.
   3. Assembly service must be used together with the delivery services and must be carried out at the same address as the delivery address for the order.
   4. Assembly service is strictly limited to INVERSION products only.
   5. For any reason, our service provider unable to provide assembly service after arrive, the uncompleted assembly service fee will NOT be refunded.
   6. Delivery service is not applicable to restricted areas, road which prohibit truck weighted 5.5 tones (Hong Kong)/ 3 tones (Macau) or above, exhibition, hotel, apartment under renovation, boat house / boat, construction site, container terminal, addresses where goods delivery have to go through the balcony, and other select areas – please contact us if you would like more details.
   7. For buildings without lift or where product(s) over 15kg can only access through staircases, there will be additional delivery charge of HKD$80 per floor, up to 8 floors.
   8. If you would like to reschedule the order, please contact us 2 working days prior to the delivery day for our arrangement, otherwise additional will be charged as administrative fee.
   9. Delivery service may be delayed or suspended on days of bad weather conditions, serious flooding or blocked or closed roads. You will be contacted within 24 hours via SMS/phone for rescheduling of delivery and such delivery will be made within 3 days thereafter.
   10. Outlying Islands means: Lantau Island (areas accessible by the Tung Chung Road south of Shek Mun Kap Road on Lantau), Lamma Island, Cheung Chau and Peng Chau.
   11. If the delivery address is a ferry terminal, you must arrange your own drop off/pick up arrangement.
   12. There will be no refund of delivery fee for unsuccessful delivery due to an unattended recipient address upon arrival of goods at the scheduled time. Should delivery be rescheduled in such circumstance, re-delivery charges must be paid.
   13. The person receiving the goods at your delivery address must be over 18 years of age and shall be deemed as your authorized representative. Any instructions/information provided and act done by such authorized representative shall be deemed instructions/information provided and act done by you.
4. Showroom pick-up
   1. Online order can be picked up at our Showroom.
   2. Please pick up goods within 7 days from receiving the email. Goods will be sent back to warehouse if it was not picked up within this period.
   3. The Merchandise Pick-up Service may be delayed or suspended on days of bad weather conditions, serious flooding or blocked or closed roads.
5. Shipping to Outside of Hong Kong
   1. Orders shipped outside of Hong Kong may be subject to import taxes, customs duties and fees by the destination country. The buyer should be aware that buyers are responsible for all customs related fees and charges.
   2. Additional shipping charges may incur and will be indicated at checkout for buyers who enter their national from delivery address. Delivery times are estimates and vary due to customs and are not guaranteed.
6. Repair Terms & Conditions
   1. If repair or maintain service is requested, the products shall send to our Repair Service Centre and retrieve it after the repair is completed.
   2. During the warranty period, no free of charge repair service shall be provided in the event of violation of any Repair Service Terms and Conditions. In this case repair charges shall be separately quoted by the Repair Service Centre or no repair service will be provided. Any self-repairs, damage done to the product or its accessories due to exposure to water, damage caused by misuse, misapplication of electricity, malicious acts, negligence, scratches, cabinets/cosmetic damage due to normal use, use in violation of instructions and alternation shall be considered as a violation of Repair Service Terms and Conditions.
   3. The Warranty does not cover in-box accessories or additional accessories purchased , including but not limited to batteries, chargers, USB cables, adapters, Bluetooth device, battery cover, en savers, add-on devices, ancillary/peripheral equipment.
   4. We reserve the right to refuse repair service to end-of-life products or when parts become unavailable for out-of-warranty products .
   5. Customer can enjoy warranty service provided that the products are purchased from authorized dealers and customer is required to present the original proof of purchase. If the customer fails to present the original proof of purchase, the products will be treated as non-warranty products.
   6. Customer shall collect their product(s) within three (3) months after receipt of pick up notification from Repair Service Centre. Repair Service Centre shall not be responsible for any loss or damage to such products that left unclaimed after three (3) months. If the products are not collected within six (6) months, Repair Service Centre shall have the right to dispose of the products at its own discretion without any prior notice and compensation.
   7. Customer acknowledges and do not have any objection to the fact that Repair Service Centre does not warrant any uninterrupted or error-free operation of the product(s), after the repairs.
   8. In case of disputes, we reserves the rights of final decision.

INVERSION reserves the right to amend or update this Terms of Service. In the event of conflict between the English and Chinese version, the English version shall prevail. For any other enquiry, please contact order@inversion.com.hk.

Please note: During the purchase process, you must agree and accept our terms and conditions in order to complete the order.

Website Terms of Use

These terms and conditions apply to all users of the INVERSION Wellness Equipment and Supplies website (http://store.inversion.com.hk) (the "Website") which is operated by The Miles Year Limited ("INVERSION ", "we", "us", "our"). Your use of the Website is governed by these terms and conditions of use ("Terms of Use"). Please read these Terms of Use carefully before using the Website. By using the Website or any part of it, you agree that you have read these Terms of Use and that you accept and agree to be bound by them.

1. GENERAL

1.1
In these Terms of Use the following definitions shall apply:
a. "Intellectual Property Rights" means any and all intellectual and industrial property rights now in force or that come into force in the future in any part of the world whether or not registered or registerable and includes all applications and rights to apply for registration (and renewals and extensions of any registration) of such rights as well as all rights of action and remedies in relation to past infringements including rights in or in connection with:
(a) confidential information, business or trade secrets, know-how;
(b) inventions, patents (including supplementary protection certificates);
(c) copyright (including the rights to secure copyright renewals and extensions of copyright, copyright not yet in existence but that comes into existence in the future and all other rights of a like nature by law in force in any part of the world);
(d) trade marks, service marks, business or trade names;
(e) design rights, topography rights;
(f) database rights, together with all other rights of a similar or corresponding character or nature.
b. "Legal Notice and Disclaimer" means the legal notice and disclaimer applicable to the Website as extracted below.
c. "Privacy Policy" means the policy regarding personal data collected in connection with this Website and the privacy of customers and visitors to this Website located at https://www.inversion.com.hk/privacy-policy
1.2
The Legal Notice and Disclaimer and the Privacy Policy are incorporated into these Terms of Use and these documents, along with these Terms of Use, shall prevail over any other document including any of our store policies purporting to have a contractual effect.
1.3
You agree to provide complete and updated information for registration on this Website.
1.4
You agree not to use the Website for any purpose or in any matter that is unlawful or infringes any third party Intellectual Property Rights.

2. VARIATION OF TERMS OF USE

2.1
We reserve the right to amend these Terms of Use from time to time in our sole discretion. Customers and visitors are reminded to review the Terms of Use regularly to ensure that they are familiar with the most recent version. By accessing and using this Website you agree to be bound by the most recent version of these Terms of Use.

3. PREVAILING LANGUAGE

3.1
In the event of any discrepancy between the English and Chinese versions of the Terms of Use, the English version shall prevail.

4. APPLICABLE LAW

4.1
These Terms of Use shall be governed by the laws of the Hong Kong Special Administrative Region and you and Miles Year Limited agree to submit to the exclusive jurisdiction of the Hong Kong courts for determining any disputes arising for or in relation to these Terms of Use.

5. PERSONAL INFORMATION & PRIVACY

5.1
We respect the privacy rights of visitors to the Website. Except where specifically stated, all personal information collected by us shall be handled strictly in accordance with the Privacy Policy located at: https://www.inversion.com.hk/privacy-policy
5.2
At times, you may be required to provide us with personal information. Refusal to provide such information may mean that you are unable to access certain parts of this Website, or may render us unable to handle any applications or requests you may make and/or provide you with any products or services. If you are under the age of 18, consent from your parent or guardian is required before you provide us with any personal information.

Legal Notice & Disclaimer

A. INTELLECTUAL PROPERTY RIGHTS

A.1
This Website and any information available on it including, but not limited to, text, graphics, icons, images, software, source code and trade marks, are protected by copyright, design, trade mark and other Intellectual Property Rights owned or controlled by us and/or our licensors. You may not copy, reproduce, republish, upload, download, post, transmit, store in retrieval system, modify, alter or display in public or distribute in any way the contents or any part of this Website for any purpose without our prior written permission except that you may download materials displayed on the site for non-commercial, home personal use only as long as you keep all copyright, trade mark and other proprietary notices intact.
A.2
All right, title and interest in the Intellectual Property Rights in this Website shall at all times remain the property of us and/or our licensors. Customers and visitors are not authorized to use the same unless you have obtained express written permission from us and/or our licensors, as the case may be.

B. WARRANTIES

B.1
The information provided on this Website is for reference only. To the extent permitted by law, we disclaim all implied and/or express warranties and make no representation as to the accuracy, suitability, applicability or completeness of any information on this Website. We assume no liability for any loss or damage arising from the use or reliance of the information on this Website or for anything posted on or linked to the Website, including without limitation any mistake, error, omission, infringement, defamation, falsehood or other material or omission that might offend or otherwise give rise to any claim or complaint.
B.2
We disclaim any endorsement or recommendation of any person, organisation, name, product or service referred to in the Website. We further disclaim all liability in relation to information or materials posted by advertisers or sponsors on this Website.
B.3
We make no warranties or representations in respect of your ability to access the Website, and do not warrant that the functions of the Website shall be uninterrupted or error or defect free.
B.4
None of our agents or representatives are authorised to make any warranties, representations or statements regarding any information on this Website and we shall not in any way be bound by any such unauthorised warranties, representations or statements.

C. LIMITATION OF LIABILITY

C.1
By accessing and using this site you acknowledge and accept that the use of the Website is at your own risk. We shall not be liable for any direct, indirect, incidental, consequential or punitive damage or for damages for loss of profit or revenue arising out of any use of, access to, or inability to use or access the Website. Without limiting the foregoing:
THIS WEBSITE AND ALL INFORMATION AND MATERIALS CONTAINED ON IT ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR IMPLIED TERMS AS TO TITLE, QUALITY, MERCHANTABILITY, FITNESS FOR PURPOSE , PRIVACY OR NON-INFRINGEMENT.
WE HAVE NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENTS OF THE WEBSITE.
WE ASSUME NO RESPONSIBILITY AND SHALL NOT BE LIABLE (TO THE EXTENT PERMITTED BY LAW) FOR ANY DAMAGE OR INJURY ARISING OUT OF ANY USE OF OR ACCESS TO THE WEBSITE, OR ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, INTERCEPTION OF ONLINE COMMUNICATION, SOFTWARE OR HARDWARE PROBLEMS (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR COMPATIBILITY PROBLEMS), THEFT, DESTRUCTION OR ALTERATION OF THE WEBSITE, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOUR, NEGLIGENCE OR, UNDER ANY OTHER CAUSE OF ACTION RESULTING DIRECTLY OR INDIRECTLY FROM ANY ACCESS OR USE OF THE WEBSITE, OR ANY UPLOADING, DOWNLOADING OR PUBLICATION OF DATA, TEXT, IMAGES OR OTHER MATERIAL OR INFORMATION TO OR FROM THE WEBSITE.

D. TERRITORY

D.1
The materials on this Website are directed solely at persons accessing the Website from the Special Administrative Region of Hong Kong. We make no representation that any product or service referred to on this Website is available, or appropriate for use for any other location.

E. CHANGES

E.1
We reserve the right, but undertake no duty, to review edit or otherwise change this Website and any information contained on this Website at our sole discretion and without notice.

F. GENERAL

F.1
If any provision of these Terms of Use is found to be invalid or unenforceable by a court of law, such invalidity and unenforceability shall not affect the remainder of the Terms of Use which shall continue in full force and effect.
F.2
If we do not act in relation to a breach of these Terms of Use by you, this does not waive our right to take action in respect of a similar breach of the Terms of Use by you in the future.